Health Care Speakers Bureau

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Keynotes:

The HCAHPS Hospital of Choice™

Mission:

Leveraging the HCAHPS Survey to Become
the Employer and Provider of Choice

You will learn how to:

Seminar Attendees Say it best:

“This presentation was packed with useful information and actionable recommendations to build service excellence.”
– Carol Chandler, Shady Grove Adventist Hospital, Rockville, MD

“Thank you for helping to make our event a success and for supporting us in our journey towards achieving the 95th percentile in overall patient satisfaction.”
– J.P. Gallagher, Director, Surgical & Outpatient Services Advocate Christ Hospital and Medical Center